Documenting your business systems is essential for smooth delegation, but the traditional approach is often too slow and rarely referenced. This post introduces a faster, more practical method inspired by Clockwork by Mike Michalowicz that makes capturing your processes quick and easy—so you can train your team without wasting time.

Boosting profitability doesn’t always require finding new customers. By increasing the lifetime value of your existing clients, you can earn more through stronger relationships, repeat purchases, and long-term loyalty. This approach helps you grow sustainably without the added cost of constant client acquisition.

Joy from Knapsack again - ready to show you another method I’ve learned while working here as a client experience specialist. This one is about communication within your business.

If distractions keep pulling you away from what matters, these three focus hacks will help you cut through the noise and stay on task. You’ll learn simple, actionable strategies to sharpen your concentration and get more done without burning out.

Multitasking often feels productive, but it’s really “multiswitching” that slows us down. This post shows you how batching four common office tasks can save you time, reduce mental fatigue, and improve focus.

Innovation thrives on creativity—and creativity thrives on fresh connections. This simple method helps you combine ideas from different industries to uncover unexpected, innovative business opportunities.

I’m generally a pretty positive person, but from time to time I get into a funk. I might feel like things aren’t going my way and I start to have negative attitude.

Feeling overwhelmed by your to-do list? The Eisenhower Matrix is a time-tested prioritization method that helps you decide what to tackle first, what to schedule, and what to delegate—so you stay productive without the stress.

I've had a lot of leadership opportunities to try, fail, and learn from my experiences. In this post I'll share five of the key things have have helped me become a better leader over the years.

In this post I’ll share four ways that you can communicate better with potential clients and establish the trust you need to get hired. Let’s get to it!

I am always looking for the simplest organizational tool that can get the job done – Just what I need and nothing more.

Have you ever been in a meeting that was a complete waste of time? In this post you'll learn a few very simple things you can do to have meetings that help you make decisions, respect everyone's time, and get things done.

I am drawn to simplicity. I think it's because I see power and the focus that simplicity can bring. Simplifying your life means that you can direct your time and energy toward the things that are important to you and still have time to enjoy your life.

Whether life is going well or poorly, happiness is often a matter of your viewpoint. In this post I'll share a few perspective shifts that have helped me appreciate life more through the ups and downs.

Self-awareness can help you design a life that plays to your strengths. It can help you choose the right path to your destination based on your capabilities.

How many times are you interrupted in an average day at work? How long does it take you to get back on task? This post will help you take back the time you lose to distractions.

Do you feel like giving up? Are you easily distracted by new projects and ideas? This post will give you 3 things you can do to persevere.

One of the few things that truly matters in life is the way we treat other people. This post will help you be more intentional about positively influencing others.